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Table 2 Function and system-level performance indicators

From: An assessment of the capacity and responsiveness of a national system to address the threat of invasive species: a systems approach

Function-level indicator

General definition

Availability and access

How many users are making use of the output of the function? Are all groups able to obtain the function output they require at their convenience? Are certain groups excluded because of gender, ethnicity, literacy level, socio-economic status, distance, etc.?

Acceptability

Is the output of the function relevant, effective and appropriate and of the required quality? Is it the correct solution to the issue?

Timeliness

Is the function output delivered when required by the user without unnecessary delays?

Affordability

Is the output of the function available at an acceptable price for users? Do users perceive it is good value for money?

Sustainability

Is the function self-sustaining and able to deliver its output without external support?

System-level indicator

 Coherence

To what extent does the system work in a logical and consistent manner, and form a unified whole?

Contextual factors

 Finance

Does each function have sufficient monetary resources to fulfil its mandate?

 Staffing

Does each function have sufficient staff with sufficient knowledge and expertise to fulfil its mandate?

 Governance, leadership

Does the governance and leadership of each function enable it to fulfil its mandate?

 Communication

Do the different functions within the system communicate with each other to deliver an effective invasive species system?